For online poker, though, PokerStars is one of just two sites operating in the state. The competition is fierce for sports betting in Michigan, where FOX Bet is one 12 mobile apps available. The Stars Group would not provide further clarity on exactly what is causing the unscheduled maintenance, unfortunately.

Furthermore, despite suspicions stated on Twitter, this is not a hacking situation, and it is currently possible for customers to make withdrawals. What the operator wants to be most clear about, however, is that account balances are not impacted. And The Stars Group indicated to MI Bets that once the outage is resolved, there are plans to issue some sort of generous make-good for all customers impacted. It seems safe to conclude, based on responses posted by PokerStars, that those tickets can be transferred. As some who voiced complaints about the outage on social media noted, this is especially upsetting if you’d earned a ticket to one of those Sunday tournaments. Still, missing any Sunday is bad news in the online poker world, as that’s when the biggest tournaments of the week are typically scheduled.

In fact, if you had to pick a weekend during NFL season to lose the ability to take sports bets, last weekend, when the only football game was the Pro Bowl, would probably be your first choice. But there are particularly lousy times for it to happen, and The Stars Group does view it as a silver lining that this isn’t happening during Super Bowl weekend. There’s never a good time for an online gaming site to experience technical problems. ET, but that there’s optimism that resolution will come soon after that, possibly in a phased manner, with each vertical coming online separately. The Stars Group indicated that it is unlikely to happen before 4 p.m. We thank customers for their patience and apologize for this inconvenience.”Īs for the question on every player’s mind - when will this issue be fixed? - the answer is uncertain. We do not anticipate any impacts to customer account balances - this is not a data breach. “Customers across all verticals (FOX Bet Sportsbook, PokerStars, and Stars Casino) can still manage their accounts. “Our sites are currently down due to an unscheduled maintenance issue and our tech team is working hard to get all back up and running ASAP,” FOX Bet Vice President of Communications Eddie Motl shared in a written statement released to MI Bets on Monday. yfHuI5sjYR- PokerStarsUSA February 4, 2022 Our apologies for the inconvenience and thanks for your patience. Due to unscheduled maintenance, all MTT's have been cancelled until Monday at 10am EST.

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